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Returns & Warranties

At Snore MD, we want to ensure that you have the most comfortable and restful sleep possible. That’s why we offer a hassle-free and patient-centric returns and warranty policy. We believe in the quality of our products and stand behind them with confidence. If, for any reason, you are not completely satisfied with your purchase, we are here to make it right.

Returns and Exchanges 

We understand that choosing the perfect sleep product can be a personal experience, and sometimes it may not meet your expectations. That’s why we offer a generous return and exchange policy. If you decide that our product is not the right fit for you within 30 days of your purchase, simply reach out to our friendly patient support team, and we will guide you through the return process. We will provide you with a hassle-free return shipping label, and once we receive the product back in its original condition, we are happy to issue an exchange or full refund. Your satisfaction is our top priority, and we want you to feel confident in your purchase.


We are proud to offer a warranty on all our sleep products, warranty duration is product specific, please reach out to us with any warranty concerns so we can best assist you. We believe in the quality and durability of our items, and we want you to have peace of mind knowing that your investment is protected. If you encounter any defects or issues with your product, simply contact our dedicated patient support team. We will work swiftly to resolve the problem, whether it’s through repair, replacement, or refund. Our goal is to ensure that you have a worry-free and enjoyable sleep experience.

Please note that our returns and warranty policy applies to products purchased directly from our website or Snore MD Clinics. If you have any questions or concerns regarding our policy, our patient support team is always here to assist you. We value your trust and are committed to providing you with exceptional service every step of the way.

Thank you for choosing Snore MD for your sleep needs. We look forward to helping you achieve the sleep of your dreams!

Patient Support Team

Please contact us by:
      email: [email protected] or
      phone: (toll-free) or text 1-833-766-7363

Our Return Address is:
Snore MD Sleep Apnea Clinic Kamloops
Columbia Square
#450 – 500 Notre Dame Drive
Kamloops, BC
V2C 6T6