/* ================================================================
   SnoreMD Chat Widget — Self-contained styles
   Prefixed with .snoremd- to avoid conflicts with WordPress themes
   ================================================================ */

@import url('https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700&family=Inter:wght@400;500;600&display=swap');

/* ── Variables ────────────────────────────────────────────────── */
:root {
  --snoremd-primary:        #0A4A6E;
  --snoremd-primary-light:  #0D6197;
  --snoremd-accent:         #C9D800;
  --snoremd-accent-dark:    #a8b500;
  --snoremd-surface:        #ffffff;
  --snoremd-bg:             #F5F7FA;
  --snoremd-border:         #E5E7EB;
  --snoremd-text:           #1F2937;
  --snoremd-text-2:         #6B7280;
  --snoremd-text-3:         #9CA3AF;
  --snoremd-success:        #10B981;
  --snoremd-error:          #EF4444;
  --snoremd-radius-sm:      6px;
  --snoremd-radius-md:      10px;
  --snoremd-radius-lg:      14px;
  --snoremd-radius-xl:      20px;
  --snoremd-radius-full:    9999px;
  --snoremd-font-display:   'Plus Jakarta Sans', system-ui, sans-serif;
  --snoremd-font-body:      'Inter', system-ui, sans-serif;
  --snoremd-shadow-lg:      0 20px 40px rgba(0,0,0,0.15), 0 4px 12px rgba(0,0,0,0.08);
  --snoremd-transition:     200ms cubic-bezier(0.4,0,0.2,1);
}

/* ── Floating Button ─────────────────────────────────────────── */
#snoremd-chat-btn {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--snoremd-primary), var(--snoremd-primary-light));
  border: none;
  cursor: pointer;
  z-index: 2147483646;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 20px rgba(10,74,110,0.35), 0 2px 8px rgba(0,0,0,0.12);
  transition: transform var(--snoremd-transition), box-shadow var(--snoremd-transition);
  outline: none;
}
#snoremd-chat-btn:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 28px rgba(10,74,110,0.4), 0 3px 10px rgba(0,0,0,0.15);
}
#snoremd-chat-btn:active { transform: scale(0.96); }
#snoremd-chat-btn:focus-visible { outline: 3px solid var(--snoremd-accent); outline-offset: 3px; }

#snoremd-chat-btn svg { display: block; }

/* Unread badge */
#snoremd-unread-badge {
  position: absolute;
  top: -3px;
  right: -3px;
  width: 18px;
  height: 18px;
  background: var(--snoremd-error);
  border-radius: 50%;
  border: 2px solid #fff;
  font-family: var(--snoremd-font-display);
  font-size: 10px;
  font-weight: 700;
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  display: none;
}

/* ── Proactive Teaser Bubble ─────────────────────────────────── */
/* Drift-style welcome bubble that sits just above the launcher button.
   Hidden by default; .snoremd-teaser-show fades it in. */
#snoremd-teaser {
  position: fixed;
  right: 24px;
  bottom: 92px;            /* clears the 56px button (bottom:24px) + gap */
  max-width: 300px;
  z-index: 2147483645;     /* below the button/window, above the page */
  cursor: pointer;
  font-family: var(--snoremd-font-body);

  /* Hidden state */
  opacity: 0;
  transform: translateY(12px) scale(0.96);
  pointer-events: none;
  transition: opacity 240ms cubic-bezier(0.4,0,0.2,1),
              transform 240ms cubic-bezier(0.34,1.56,0.64,1);
}
#snoremd-teaser.snoremd-teaser-show {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
}

#snoremd-teaser-bubble {
  position: relative;
  background: var(--snoremd-surface);
  border: 1px solid var(--snoremd-border);
  border-radius: var(--snoremd-radius-lg);
  border-bottom-right-radius: 4px;
  box-shadow: var(--snoremd-shadow-lg);
  padding: 14px 16px;
}
/* Tail pointing down toward the launcher button */
#snoremd-teaser-bubble::after {
  content: '';
  position: absolute;
  right: 20px;
  bottom: -7px;
  width: 14px;
  height: 14px;
  background: var(--snoremd-surface);
  border-right: 1px solid var(--snoremd-border);
  border-bottom: 1px solid var(--snoremd-border);
  border-bottom-right-radius: 3px;
  transform: rotate(45deg);
}
#snoremd-teaser-text {
  margin: 0;
  font-size: 0.875rem;
  line-height: 1.5;
  color: var(--snoremd-text);
}
#snoremd-teaser-close {
  position: absolute;
  top: -10px;
  left: -10px;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  border: 1px solid var(--snoremd-border);
  background: var(--snoremd-surface);
  color: var(--snoremd-text-2);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 2px 8px rgba(0,0,0,0.12);
  transition: background var(--snoremd-transition), color var(--snoremd-transition);
  z-index: 1;
}
#snoremd-teaser-close:hover { background: var(--snoremd-bg); color: var(--snoremd-text); }
#snoremd-teaser-close svg { width: 14px; height: 14px; }

@media (max-width: 480px) {
  #snoremd-teaser {
    right: 16px;
    bottom: 84px;
    max-width: calc(100vw - 88px);   /* leave room beside the launcher */
  }
}

/* ── Chat Window ─────────────────────────────────────────────── */
#snoremd-chat-window {
  position: fixed;
  bottom: 92px;
  right: 24px;
  width: 400px;
  height: 620px;
  background: var(--snoremd-surface);
  border-radius: var(--snoremd-radius-xl);
  box-shadow: var(--snoremd-shadow-lg);
  z-index: 2147483647;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  font-family: var(--snoremd-font-body);
  border: 1px solid var(--snoremd-border);
  transform-origin: bottom right;

  /* Hidden state */
  opacity: 0;
  transform: scale(0.92) translateY(12px);
  pointer-events: none;
  transition: opacity 220ms cubic-bezier(0.4,0,0.2,1),
              transform 220ms cubic-bezier(0.34,1.56,0.64,1);
}
#snoremd-chat-window.snoremd-open {
  opacity: 1;
  transform: scale(1) translateY(0);
  pointer-events: all;
}

/* Mobile */
@media (max-width: 480px) {
  #snoremd-chat-window {
    width: 100vw;
    height: 100dvh;
    bottom: 0;
    right: 0;
    border-radius: 0;
  }
  #snoremd-chat-btn { bottom: 16px; right: 16px; }
}

/* ── Header ──────────────────────────────────────────────────── */
#snoremd-header {
  background: linear-gradient(135deg, var(--snoremd-primary) 0%, var(--snoremd-primary-light) 100%);
  padding: 14px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-shrink: 0;
}
.snoremd-header-left { display: flex; align-items: center; gap: 10px; }
.snoremd-avatar {
  width: 38px;
  height: 38px;
  border-radius: var(--snoremd-radius-md);
  background: rgba(201,216,0,0.2);
  border: 1.5px solid rgba(201,216,0,0.4);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--snoremd-font-display);
  font-size: 13px;
  font-weight: 700;
  color: var(--snoremd-accent);
  flex-shrink: 0;
}
.snoremd-header-info { line-height: 1.3; }
.snoremd-bot-name {
  font-family: var(--snoremd-font-display);
  font-size: 0.9375rem;
  font-weight: 700;
  color: #fff;
  display: block;
}
.snoremd-status {
  display: flex;
  align-items: center;
  gap: 5px;
  font-size: 0.75rem;
  color: rgba(255,255,255,0.75);
}
.snoremd-status-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--snoremd-success);
  box-shadow: 0 0 0 2px rgba(16,185,129,0.3);
  animation: snoremd-pulse 2s ease-in-out infinite;
}
.snoremd-header-actions { display: flex; gap: 4px; }
.snoremd-header-btn {
  width: 32px;
  height: 32px;
  border-radius: var(--snoremd-radius-md);
  border: none;
  background: rgba(255,255,255,0.12);
  color: rgba(255,255,255,0.85);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background var(--snoremd-transition), color var(--snoremd-transition);
}
.snoremd-header-btn:hover { background: rgba(255,255,255,0.22); color: #fff; }

/* ── Messages Area ───────────────────────────────────────────── */
#snoremd-messages {
  flex: 1;
  overflow-y: auto;
  padding: 10px 12px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: var(--snoremd-bg);
  scroll-behavior: smooth;
}
#snoremd-messages::-webkit-scrollbar { width: 4px; }
#snoremd-messages::-webkit-scrollbar-track { background: transparent; }
#snoremd-messages::-webkit-scrollbar-thumb { background: var(--snoremd-border); border-radius: 99px; }

/* ── Empty / Welcome State ───────────────────────────────────── */
#snoremd-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  padding: 16px 8px 8px;
  gap: 8px;
  animation: snoremd-fade-up 0.3s ease;
}
.snoremd-empty-avatar {
  width: 56px;
  height: 56px;
  border-radius: 16px;
  background: linear-gradient(135deg, var(--snoremd-primary), var(--snoremd-primary-light));
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--snoremd-font-display);
  font-size: 18px;
  font-weight: 700;
  color: var(--snoremd-accent);
  box-shadow: 0 8px 24px rgba(10,74,110,0.2);
}
.snoremd-empty-title {
  font-family: var(--snoremd-font-display);
  font-size: 1.0625rem;
  font-weight: 700;
  color: var(--snoremd-text);
  margin: 0;
}
.snoremd-empty-sub {
  font-size: 0.8125rem;
  color: var(--snoremd-text-2);
  line-height: 1.5;
  margin: 0;
  max-width: 260px;
}
.snoremd-suggestions { display: flex; flex-direction: column; gap: 6px; width: 100%; margin-top: 4px; }
.snoremd-suggestion-btn {
  background: var(--snoremd-surface);
  border: 1px solid var(--snoremd-border);
  border-radius: var(--snoremd-radius-lg);
  padding: 9px 14px;
  text-align: left;
  font-family: var(--snoremd-font-body);
  font-size: 0.8125rem;
  font-weight: 500;
  color: var(--snoremd-text);
  cursor: pointer;
  transition: all var(--snoremd-transition);
  line-height: 1.4;
}
.snoremd-suggestion-btn:hover {
  border-color: var(--snoremd-primary);
  background: rgba(10,74,110,0.04);
  transform: translateY(-1px);
  box-shadow: 0 2px 8px rgba(10,74,110,0.1);
}

/* ── Messages ────────────────────────────────────────────────── */
/* Conversation separator (Previous conversation / Now) */
.snoremd-separator {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 12px 4px;
  font-size: 0.7rem;
  color: #aab;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.snoremd-separator::before,
.snoremd-separator::after {
  content: '';
  flex: 1;
  height: 1px;
  background: #e4e6ea;
}

.snoremd-msg-row {
  display: flex;
  gap: 10px;
  align-items: flex-end;
  animation: snoremd-fade-up 0.24s ease;
  min-width: 0;
}
.snoremd-msg-row--user { flex-direction: row-reverse; }

/* wrapper div that holds bubble + timestamp */
.snoremd-msg-row > div:not(.snoremd-msg-avatar) {
  min-width: 0;
  max-width: calc(100% - 42px); /* 32px avatar + 10px gap */
  display: flex;
  flex-direction: column;
}
.snoremd-msg-row--user > div:not(.snoremd-msg-avatar) {
  align-items: flex-end;
  max-width: 78%;
}

/* consecutive same-sender messages get a tighter gap */
.snoremd-msg-row + .snoremd-msg-row { margin-top: -4px; }
.snoremd-msg-row--user + .snoremd-msg-row--user { margin-top: -4px; }

.snoremd-msg-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--snoremd-font-display);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0;
}
.snoremd-msg-avatar--bot {
  background: linear-gradient(135deg, var(--snoremd-primary), var(--snoremd-primary-light));
  color: var(--snoremd-accent);
  box-shadow: 0 2px 6px rgba(10,74,110,0.25);
}
.snoremd-msg-avatar--user {
  background: linear-gradient(135deg, #4f6b8a, #2d4a6e);
  color: #fff;
  box-shadow: 0 2px 6px rgba(10,74,110,0.2);
}

.snoremd-msg-bubble {
  max-width: 100%;
  padding: 8px 12px;
  border-radius: var(--snoremd-radius-xl);
  font-size: 0.875rem;
  line-height: 1.6;
  word-break: break-word;
}
.snoremd-msg-bubble--bot {
  background: var(--snoremd-surface);
  border: 1px solid var(--snoremd-border);
  color: var(--snoremd-text);
  border-bottom-left-radius: 4px;
  box-shadow: 0 1px 4px rgba(0,0,0,0.07);
}
.snoremd-msg-bubble--user {
  background: linear-gradient(135deg, var(--snoremd-primary) 0%, var(--snoremd-primary-light) 100%);
  color: #fff;
  font-weight: 500;
  border-bottom-right-radius: 4px;
  box-shadow: 0 2px 10px rgba(10,74,110,0.3);
}
.snoremd-msg-bubble--error {
  background: #FEF2F2;
  border: 1px solid #FCA5A5;
  color: #991B1B;
  border-bottom-left-radius: 4px;
}

/* Streaming bubble — blinking cursor while tokens arrive */
.snoremd-msg-bubble--streaming::after {
  content: '▍';
  display: inline-block;
  margin-left: 2px;
  animation: snoremd-blink 0.7s step-end infinite;
  opacity: 1;
}
@keyframes snoremd-blink {
  0%, 100% { opacity: 1; }
  50%       { opacity: 0; }
}

/* Timestamp below message */
.snoremd-msg-time {
  font-size: 0.65rem;
  color: var(--snoremd-text-3);
  margin-top: 3px;
  padding: 0 4px;
}
.snoremd-msg-row--user .snoremd-msg-time { text-align: right; }

/* Streaming cursor */
.snoremd-cursor {
  display: inline-block;
  width: 2px;
  height: 1em;
  background: var(--snoremd-primary);
  margin-left: 2px;
  vertical-align: text-bottom;
  animation: snoremd-blink 0.9s step-end infinite;
}

/* Form link card */
.snoremd-form-card {
  margin-top: 10px;
  padding: 12px 14px;
  background: rgba(201,216,0,0.1);
  border: 1.5px solid rgba(168,181,0,0.4);
  border-radius: var(--snoremd-radius-md);
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.snoremd-form-card-label {
  font-family: var(--snoremd-font-display);
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--snoremd-primary);
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.snoremd-form-link {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 14px;
  background: linear-gradient(135deg, var(--snoremd-primary), var(--snoremd-primary-light));
  color: #fff;
  border-radius: var(--snoremd-radius-full);
  font-family: var(--snoremd-font-display);
  font-size: 0.8125rem;
  font-weight: 600;
  text-decoration: none;
  transition: opacity var(--snoremd-transition), transform var(--snoremd-transition);
  box-shadow: 0 2px 8px rgba(10,74,110,0.3);
}
.snoremd-form-link:hover { opacity: 0.9; transform: translateY(-1px); }

/* ── Booking CTA Buttons ─────────────────────────────────────── */
/* Shown when state = awaiting_booking_confirmation.
   Indented to align with bot bubbles (32px avatar + 10px gap). */
.snoremd-booking-cta {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding-left: 42px;
  animation: snoremd-fade-up 0.24s ease;
}

.snoremd-booking-btn {
  width: 100%;
  padding: 9px 14px;
  border-radius: var(--snoremd-radius-full);
  font-family: var(--snoremd-font-display);
  font-size: 0.8125rem;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--snoremd-transition);
  white-space: nowrap;
  border: none;
}

.snoremd-booking-btn--yes {
  background: linear-gradient(135deg, var(--snoremd-primary), var(--snoremd-primary-light));
  color: #fff;
  box-shadow: 0 2px 8px rgba(10,74,110,0.3);
}
.snoremd-booking-btn--yes:hover {
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(10,74,110,0.4);
}
.snoremd-booking-btn--yes:active { transform: translateY(0); }

.snoremd-booking-btn--no {
  background: var(--snoremd-surface);
  color: var(--snoremd-text-2);
  border: 1.5px solid var(--snoremd-border);
}
.snoremd-booking-btn--no:hover {
  border-color: var(--snoremd-text-2);
  color: var(--snoremd-text);
  background: var(--snoremd-bg);
  transform: translateY(-1px);
}
.snoremd-booking-btn--no:active { transform: translateY(0); }

/* ── Typing Indicator ────────────────────────────────────────── */
#snoremd-typing {
  display: none;
  align-items: center;
  gap: 8px;
  padding: 4px 0;
  animation: snoremd-fade-up 0.2s ease;
}
#snoremd-typing.snoremd-show { display: flex; }
.snoremd-typing-avatar {
  width: 28px;
  height: 28px;
  border-radius: 8px;
  background: linear-gradient(135deg, var(--snoremd-primary), var(--snoremd-primary-light));
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.snoremd-typing-bubble {
  background: var(--snoremd-surface);
  border: 1px solid var(--snoremd-border);
  border-radius: var(--snoremd-radius-lg);
  border-bottom-left-radius: 4px;
  padding: 10px 14px;
  display: flex;
  align-items: center;
  gap: 4px;
}
.snoremd-dot {
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--snoremd-text-3);
  animation: snoremd-bounce 1.4s ease-in-out infinite;
}
.snoremd-dot:nth-child(1) { animation-delay: -0.32s; }
.snoremd-dot:nth-child(2) { animation-delay: -0.16s; }

/* ── Input Area ──────────────────────────────────────────────── */
#snoremd-input-area {
  padding: 8px 10px 10px;
  background: var(--snoremd-surface);
  border-top: 1px solid var(--snoremd-border);
  flex-shrink: 0;
}
.snoremd-input-row {
  display: flex;
  align-items: flex-end;
  gap: 6px;
  background: var(--snoremd-bg);
  border: 1.5px solid var(--snoremd-border);
  border-radius: var(--snoremd-radius-xl);
  padding: 6px 6px 6px 12px;
  transition: border-color var(--snoremd-transition), box-shadow var(--snoremd-transition);
}
.snoremd-input-row:focus-within {
  border-color: var(--snoremd-primary);
  box-shadow: 0 0 0 3px rgba(10,74,110,0.1);
}
#snoremd-input {
  flex: 1;
  border: none;
  background: transparent;
  font-family: var(--snoremd-font-body);
  font-size: 0.9rem;
  color: var(--snoremd-text);
  resize: none;
  min-height: 22px;
  max-height: 110px;
  line-height: 1.5;
  outline: none;
  overflow-y: auto;
}
#snoremd-input::placeholder { color: var(--snoremd-text-3); }
#snoremd-input:disabled { opacity: 0.5; }

#snoremd-send-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--snoremd-primary), var(--snoremd-primary-light));
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: all var(--snoremd-transition);
  box-shadow: 0 2px 6px rgba(10,74,110,0.3);
}
#snoremd-send-btn:hover:not(:disabled) {
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(10,74,110,0.35);
}
#snoremd-send-btn:active:not(:disabled) { transform: translateY(0); }
#snoremd-send-btn:disabled { opacity: 0.45; cursor: not-allowed; transform: none; }

.snoremd-input-hint {
  text-align: center;
  font-size: 0.6875rem;
  color: var(--snoremd-text-3);
  margin-top: 7px;
  font-family: var(--snoremd-font-display);
}
.snoremd-input-hint kbd {
  font-family: var(--snoremd-font-display);
  font-size: 0.6rem;
  font-weight: 600;
  background: var(--snoremd-bg);
  border: 1px solid var(--snoremd-border);
  border-radius: 4px;
  padding: 1px 5px;
}

/* ── Keyframes ───────────────────────────────────────────────── */
@keyframes snoremd-pulse {
  0%, 100% { opacity: 1; box-shadow: 0 0 0 2px rgba(16,185,129,0.3); }
  50%       { opacity: 0.6; box-shadow: 0 0 0 4px rgba(16,185,129,0.1); }
}
@keyframes snoremd-fade-up {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}
@keyframes snoremd-blink {
  0%, 100% { opacity: 1; }
  50%       { opacity: 0; }
}
@keyframes snoremd-bounce {
  0%, 80%, 100% { transform: scale(0.6); opacity: 0.5; }
  40%           { transform: scale(1);   opacity: 1; }
}
@keyframes snoremd-spin {
  to { transform: rotate(360deg); }
}
.snoremd-spin { animation: snoremd-spin 0.8s linear infinite; }

/* ── Session Loader ──────────────────────────────────────────── */
#snoremd-loader {
  display: none;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  padding: 32px 16px;
  flex: 1;
}
#snoremd-loader.snoremd-show {
  display: flex;
}
.snoremd-loader-ring {
  width: 36px;
  height: 36px;
  border: 3px solid var(--snoremd-border);
  border-top-color: var(--snoremd-primary);
  border-radius: 50%;
  animation: snoremd-spin 0.75s linear infinite;
}
.snoremd-loader-text {
  font-family: var(--snoremd-font-body);
  font-size: 13px;
  color: var(--snoremd-text-3);
}